Welcome to Leisure Holdings. These terms and conditions outline the rules and regulations for the use of our services and website. By accessing or using our services, you agree to comply with and be bound by the following terms. Please read them carefully.

1. General Terms

1.1. By engaging in any service provided by Leisure Holdings, you agree to be bound by these terms and conditions.
1.2. These terms apply to all users, clients, or visitors who access our services.
1.3. The services offered by Leisure Holdings include but are not limited to CCTV installation, Public Address Systems, Voice & Data Cabling, Lightning Arrestors, Fibre Optic Cabling, Structural Cabling, and other technology-related solutions.

2. Services and Contracts

2.1. Quotation: All services provided by Leisure Holdings will be subject to a formal quotation based on the client’s requirements.
2.2. Acceptance of Quotation: By accepting a quotation, the client agrees to all the terms and conditions outlined herein. No work will commence until a quotation is accepted.
2.3. Scope of Work: Any specific terms related to scope, duration, and conditions of the project will be outlined in the service agreement signed between Leisure Holdings and the client.
2.4. Modifications and Changes: Any changes to the scope of work must be agreed upon in writing by both parties, and additional charges may apply depending on the modifications.

3. Payment Terms

3.1. Payment Structure: Payment terms, including deposits and milestones, will be outlined in the individual agreement for each service.
3.2. Invoices: Invoices will be issued upon completion of services or upon reaching project milestones.
3.3. Late Payments: Payments not made within the agreed timeline may incur additional fees or interest at the discretion of Leisure Holdings.
3.4. Cancellation and Refunds: If a client cancels a project after work has commenced, Leisure Holdings reserves the right to charge for the work completed up to the date of cancellation. Refunds will only be considered in cases where no services have been rendered.

4. Client Obligations

4.1. Access to Premises: The client must ensure Leisure Holdings has access to the premises or required facilities where services will be performed.
4.2. Compliance: The client agrees to provide any necessary documentation or permits required for the installation of systems like CCTV, cabling, or electrical solutions.
4.3. Client Responsibility: The client is responsible for ensuring all internal approvals, permits, or any other legal compliances required for the execution of work.

5. Service Guarantees and Warranties

5.1. Warranty Period: Leisure Holdings offers a warranty on installations and products for a period of [Insert Warranty Period], subject to manufacturer terms.
5.2. Exclusions from Warranty: The warranty does not cover any damages caused by misuse, natural disasters, unauthorized repairs, or tampering with the installed systems.
5.3. Maintenance: The client is responsible for regular maintenance of systems installed. If maintenance services are required, they will be subject to additional charges.

6. Liability and Indemnity

6.1. Limitation of Liability: While Leisure Holdings aims to provide the highest level of service, we will not be held liable for any direct, indirect, or consequential loss, damages, or delays caused by third-party providers, equipment failure, or external factors beyond our control.
6.2. Indemnity: The client agrees to indemnify and hold harmless Leisure Holdings from any claims, damages, or legal actions arising from the use of our services, except where such claims are due to gross negligence or intentional misconduct by Leisure Holdings.

7. Termination of Services

7.1. Termination by Client: The client may terminate the agreement by providing written notice in accordance with the agreed contract terms. Any outstanding fees for services rendered will be due immediately.
7.2. Termination by Leisure Holdings: Leisure Holdings reserves the right to terminate services if the client fails to meet payment obligations, violates these terms, or engages in illegal activities.

8. Confidentiality

8.1. Confidential Information: Both parties agree to keep all information, materials, and documents relating to the services confidential and to not disclose such information to third parties without prior written consent.
8.2. Data Protection: Leisure Holdings is committed to protecting any personal data collected during the course of our services, in accordance with applicable data protection laws.

9. Intellectual Property

9.1. Ownership of Work: Any designs, documentation, or intellectual property created by Leisure Holdings during the execution of the project will remain the property of Leisure Holdings unless otherwise agreed upon in writing.
9.2. Client Rights: The client will have the right to use any completed work for its intended purpose, provided that payment has been made in full.

10. Force Majeure

10.1. Force Majeure Events: Leisure Holdings will not be liable for any delay or failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, government restrictions, or interruptions in supply chains.

11. Governing Law

11.1. These terms and conditions shall be governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts in Sri Lanka.

12. Amendments

12.1. Leisure Holdings reserves the right to modify or update these terms and conditions at any time. Any changes will be posted on our website or communicated directly to clients. Continued use of our services will constitute acceptance of the revised terms.

Contact Us

If you have any questions regarding these terms and conditions, please contact us at:

Leisure Holdings
 Phone – +94 713 762 631 / +94 741 205 465 |  Email – andrewlalith@leisureholdingslk.com